The discipline of documenting Systems Information!

Systems Information

Security

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"SI Portal" "Systems Information Portal" "Systems Integration Portal" "TS Portal" "Technical Services Portal"
SI Portal's Configuration Management System focuses on the needs of your engineers. They need licensing info, passwords, contacts, diagrams, and information on network devices. Each individual engineer may have this info. But do you? Do your other engineers have this information? Licensed for Systems Integrators managing multiple clients, or for your in house IT. SI Portal CMDB allows you to document, secure, track, and search all of your IT related resources. Your Customers have a plethera of information about thier systems and networks. Centralize the access of all this using SI Portal CMDB. Store information on accounts, contacts, devices, diagrams, licenses, passwords, and documents. Keep track of Login accounts. Examples include AD Login, Email System Login, Registrar information, and other username/passwords. Record info on a variety of users and consultants that work for your company or your clients. Your client has Servers, Routers, Firewalls, and Switches. They may also have custom devices like phone systems, kvm, backup drives, Active Directory, or UPS Systems. Use SI Portal CMDB to store vital information on these devices. Track information like configuration, running services, ip addressing, passwords and more. Your systems engineers shouldn't have to spend time looking for this data. Storing all this in SI Portal CMDB increases productivity and reduces the stresses caused by unnessassary researching. Link to diagrams you make for this client. You can link diagrams at the client level, or link a diagram to each office/site. Record information like vendors, Number of licenses, Issued and Expiring dates. Get directions to a clients office/site or to a contact. Encrypted Passwords are stored for each account in the database. You may also store a username & password for local access to your devices. Sites are groupings of devices. A site can be a physical site like a client's office, a NOC, a rack cabinet, or it can be a network like a SAN,DMZ, or Backup Network. Using SI Portal's SI Tracker or by editing a device, keep track of changes make to devices. SI Portal CMDB is completely web based. Engineers need access to SI Portal CMDB information at all time. When responding to a page at 2AM, last thing you want to do is wonder where to get the information you need to respond. You may need a password, contact information, an ip address, or directions to a client. As long as your phone can connect to the internet, you'll be able to access this using SI-Portal Mobile Web. SI Portal's integrated reporting allows you to present clean and professional reports to your clients. Letting them know that you have a good handle on thier network. Whether using MS SQL 2005 Express or standard edition, you can use your own reporting tool to setup custom reports. Do you want to know if the device your working on has previously had the same issue? Wouldn't it be nice to see who has recently worked on a device, what they did, and why? Whether your using the SI Tracker or editing a device, you can add work history for the device.